*HOW DO I CLEAN MY HAIR ACCESSORIES?
 

Elastic

We use the highest grade proprietary blend natural cotton and natural rubber elastic.   Our elastic is chlorine resistant and heat treated making it suitable for greater longevity when/if washed and dried and/or used in pools and hot tubes. While the elastic is designed to have greater longevity in these circumstances, doing so will breakdown any elastic at a faster rate than its natural lifespan.

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Fabric

Our fabrics are sourced from domestic suppliers with a focus on high quality, luxe designs. While some of our materials are well suited for repeat wash and dryer cycles, many are not. Please take care in reviewing the below instructions. It’s important to note that damage to an item resulting from an attempt to clean is the responsibility of the customer.

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TIPS TO MAINTAIN GREATEST PRODUCT LONGEVITY

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Play it safe

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As a primary cleaning tip, we recommend spot cleaning as needed.

Spot cleaning not cutting it?

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If your hair tie or scrunchie is really dirty, we recommend hand washing in cold to lukewarm water and,if needed, a gentle detergent. Rinse thoroughly, squeeze out excess water and lay flat to dry. If you must put it in the washing machine, we recommend putting it in a delicates bag, and washing on a delicate cycle with like colours. Lay flat to dry.

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Note: All fabrics react differently to wear and washing. Both may result in some colour fading over time.

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Please note

Dyed fabrics have the potential to bleed dyes when wet, especially brighter colours. *Fabric and product dependant, a gentle and cold wash/rinse cycle can help set colours. Lay flat to dry.

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* CAN I USE MULTIPLE PROMO CODE ON A SINGLE ORDER?

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Our system only permits the use of one promotional code per order. Please apply the single code providing you the greatest savings.

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* WHY AM I NOT SEEING THE FREE SHIPPING OFFER AT CHECKOUT?

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Free shipping offers are valid once the 'product' in cart meets or exceeds the minimum required for the free shipping offer being advertised.

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* WHY ISN'T MY PROMO CODE IS WORKING?

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1. At the checkout, an email must be entered in the email address field for the discount code field to accept a valid code.

2. Ensure promo code is entered correctly.

3. Are you attempting to enter more than one promo code? Only one promotional code per order.

4. You might also try clearing your cache, refreshing your browser and attempting again. Here are some links below to walk you through how to clear your cache.

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*CAN I APPLY PROMO CODE WITH GIFT CARD?

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NO

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* CAN I PICKUP LOCALLY?

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Yes, we will call you once your has been packed and give you further details.

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